Privacy policy

Privacy Policy – Forreva

Forreva.com (“we,” “our,” “us,” or “Forreva”) is operated by Reva Fashions Private Limited. We are committed to protecting your privacy and ensuring transparency in how your personal information is handled.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make purchases from our website (the “Services”).

By using our Services, you agree to this Privacy Policy.

1. Information We Collect

We collect the following categories of information:

a. Personal Information

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely via third-party payment gateways)

b. Non-Personal Information

  • IP address
  • Browser type and device information
  • Pages visited, time spent, and referring URLs

c. Cookies & Tracking Technologies
We use cookies, pixels, and similar technologies to enhance your browsing experience and analyze traffic.

2. How We Use Your Information

We use your information to:

  • Process and deliver orders
  • Communicate order updates and support responses
  • Send promotional messages (only if you opt-in)
  • Improve website performance and user experience
  • Prevent fraud and enhance security
  • Comply with legal obligations

3. Sharing of Information

We do not sell your personal data.

We may share your information with:

  • Payment gateways (e.g., PhonePe, Razorpay, Stripe, Shopify Payments)
  • Shipping and logistics partners
  • Analytics tools (e.g., Google Analytics, Meta Pixel)
  • Customer support platforms

We may also disclose information if required by law or legal process.

4. Cookies and Tracking

Cookies help us:

  • Remember your preferences
  • Improve site performance
  • Deliver relevant advertisements

You can disable cookies via your browser, but some features may not function properly.

5. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill orders
  • Maintain records for legal, tax, or compliance purposes
  • Resolve disputes

6. Your Rights

Depending on your location, you may have rights to:

  • Access or update your data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Withdraw consent

To exercise your rights, contact us at:
📧 contact@forreva.com

7. Data Security

We implement industry-standard security measures. However, no online system is completely secure, and we cannot guarantee absolute protection.

8. Children’s Privacy

Our Services are not intended for individuals under 13 years of age. We do not knowingly collect data from children.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

10. International Users

If you access our Services from outside India, your data may be transferred and processed in India.

11. Legal Compliance (India)

We comply with applicable Indian laws, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, where applicable.

12. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

13. Contact & Grievance Officer

For questions or complaints:

Reva Fashions Private Limited
📧 Email: contact@forreva.com

Grievance Officer : Rohan Patel